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Discussion topic: Cannot make outgoing calls while abroad

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This message was authored by: LeanneBarrett

Cannot make outgoing calls while abroad

I cannot make outbound calls while abroad. I have completed all the troubleshooting tasks and still cannot call a U.K. number 

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This message was authored by: caesarome

Re: Cannot make outgoing calls while abroad

Posted by a Superuser, not a Sky employee. Find out more

When you try to make a call what is happening ?

 

Have you checked to see if your device will connect to a different network ?

 

Although you do not have to, if you have a spend cap set is it high enough to cover your stay ?

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This message was authored by: LeanneBarrett

Re: Cannot make outgoing calls while abroad

The call is not connecting, it is being automatically ended. 
 I've tried all combinations suggested for uk 0044, +44. 

I have checked,  there is no spend cap, and the roaming cap is also off. I'm on the £2 passport plus, I've switched on and off too. I can't call Sky to report the issue and the live chat I have exhausted it's suggestions. 

This message was authored by: Mtr99

Re: Cannot make outgoing calls while abroad

I am having the same issue. Has anyone figured out what it is? 

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