Discussion topic: Cannot make or receive phone calls or texts
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Message posted on 20 Nov 2024 12:27 PM
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Cannot make or receive phone calls or texts
How do you contact Sky when your iPhone won't make or receive phone calls or texts.
Neither will my sky work, so I cannot do an online form and please no one ask me to use bot, or read through guides. I have tried absolutely everything and nothing is working. I have a permanently showing full Wi-Fi logo, but showing No Service, occasionally searches for my Wi-Fi bars which are beside Wi-Fi logo.
All I want is an email address to contact a human being at Sky, as I can still send and receive emails - why I haven't a clue when the phone and text won't work.
i am going insane now, and this is the last attempt to try and find someone that can help or advise before the phone ends up in the snow in the garden.
dont know if this helps anyone help but my work phone is doing exactly the same as my own mobile so I can't get any work done as I cannot verify my identity to get onto my work system as my work mobile isn't receiving text or calls either!
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All Replies
Message posted on 20 Nov 2024 12:30 PM
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Re: Cannot make or receive phone calls or texts
Have you tried switching WiFi calling? (Settings > Mobile Service)
Message posted on 20 Nov 2024 12:30 PM
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Re: Cannot make or receive phone calls or texts
Hi @Truckert any issues showing ? You keep mentioning WiFi , is it your phone you are having the issue with or your WiFi ?
https://www.sky.com/help/articles/service-status-sky-mobile
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
Message posted on 20 Nov 2024 01:51 PM
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Re: Cannot make or receive phone calls or texts
Seems to be the phones
Message posted on 20 Nov 2024 01:56 PM
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Re: Cannot make or receive phone calls or texts
Will switching to that mode
Message posted on 20 Nov 2024 01:59 PM
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Re: Cannot make or receive phone calls or texts
Will switching to that mode not knock mobile bill up?
Message posted on 30 Nov 2024 11:20 AM
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Re: Cannot make or receive phone calls or texts
Hi please can you call me can't make any call just gone with sky not happy at all
Message posted on 30 Nov 2024 11:25 AM
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Re: Cannot make or receive phone calls or texts
@Nicky110 wrote:Hi please can you call me can't make any call just gone with sky not happy at all
Hi @Nicky110 no one will call you from sky as a result of your post on here. Any issues showing for your area ?
https://www.sky.com/help/articles/service-status-sky-mobile
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
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