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Discussion topic: Cannot hear when making an outbound call

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This message was authored by: Nik+Travis

Cannot hear when making an outbound call

When making an outbound call from my Sky Mobile SIM, when answered the recipent can hear me but I cannot hear them..!!

 

Any suggestions please, as this has been going on for several weeks now and is frustrating as it is my work phone...??

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This message was authored by: PandJ2020

Re: Cannot hear when making an outbound call

Posted by a Superuser, not a Sky employee. Find out more

Is the speaker working on your phone?  Do you have another phone to try?  Or another SIM to isolate the issue?

 

You say it's a 'work phone'?  You have a Sky business contract?

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: val2014

Re: Cannot hear when making an outbound call

I have been having the same problem, friends also say they have been trying to ring me but the phone has not rung at my end. Very frustrating. I rang sky and they sent me a new sim but it still seems to be happening. Is yours an i-hone pro?

This message was authored by: Anniexox

Re: Cannot hear when making an outbound call

This happened to me after I joined sky woth eSIM and got my number transferred over when the transfer was completed I uninstalled eSIM then reinstalled and seems to have solved the issue hope this helps 

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