0

Discussion topic: Update on MacBook Neo situation?

Reply
This message was authored by: Rachel279

Update on MacBook Neo situation?

I ordered an Indigo MacBook Neo on the 23rd August (aware that it's only been 3 days!). But I've seen some posts from people waiting weeks for there's to arrive. Is this still the case now?? 

Reply

All Replies

This message was authored by: Sky_Gee

Re: Update on MacBook Neo situation?

Posted by a Sky employee

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

This message was authored by: eavie

Re: Update on MacBook Neo situation?

Hi,

Did you ever get this resolved?

I ordered a blush neo on the 13th August (knew it was a 2 week wait), to then be told it was confirmed and wait another 2 weeks from the 18th August.

This message was authored by: Daniel0210

Re: Update on MacBook Neo situation?

Posted by a Superuser, not a Sky employee. Find out more

@eavie 

Earlier this month Sky we're apparently waiting on stock from Apple. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: Jodz99

Re: Update on MacBook Neo situation?

Ive been waiting since the 6th August. Everytime I ring they just say they are waiting for a back order from apple . But I have read that some people have waited 8 weeks . 

Avatar for Rachel279
Level 1 icon
Topic Author
This message was authored by: Rachel279

Re: Update on MacBook Neo situation?

Still no update for me either. It's only been a week for me but I think it's a bit worrying considering some people have been waiting weeks despite being told 1-2 weeks.

Avatar for Rachel279
Level 1 icon
Topic Author
This message was authored by: Rachel279

Re: Update on MacBook Neo situation?

it's only been a week for me but I'm really not expecting to be any different. I've noticed they've stopped taking orders on their website so hopefully that speeds things up

This message was authored by: Jodz99

Re: Update on MacBook Neo situation?

I tried changing to a different colour but all are out of stock . Good they have stopped taking orders hopefully we hear something very soon 

Reply