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		Discussion topic: Cancelling the trade in
					
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	This message was authored by: jeanjeannie1
		
			
					
		
	
				
		
			
					
			
	
		
			
				
					
	
			
		
	
		
			
		
	
	
			
	
	
	 
	
	
	
				
		
			
				
					
						
	
			
	
	
	
	
	
		
	
	
	
	
	
	
	
			
					
				
		
	
	
		
			
		
			
		
			
					
		
	
				
		
			
					
		
	
				
		
			
					
			
		
				
		
			
					
		
	
		
			
				
					
					
						
		
		
	
	
	
	
				
		
			
		
			
					
				
		
			
					
		
	
				
		
			
					
		
	
				
		
	
	
		Message posted on 01 Nov 2025 02:11 PM
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							Cancelling the trade in
						
					
					
				
			
		
	
			
	
	
	
	
	
I have received my new phone and had arranged to trade in my old phone. Unfortunately my granddaughter dropped it and smashed the screen badly so I will not be doing the trade. How to I advise Sky on this matter. I have tried numerous times to get a contact number but to success
					
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	This message was authored by: SKY1992bf
		
			
					
		
	
				
		
			
					
			
	
		
			
				
					
	
			
		
	
		
			
		
	
	
			
	
	
	 
	
	
	
				
		
			
				
					
						
	
			
	
	
	
	
	
		
	
	
	
	
	
	
	
			
					
				
		
	
	
		
			
		
			
Posted by a Superuser, not a Sky employee. 
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~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video Please note: I only provide help on the main forums and not via PM ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others  
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		Message posted on 01 Nov 2025 02:14 PM
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							Re: Cancelling the trade in
						
					
					
				
			
		
	
			
	
	
	
	
	
@jeanjeannie1 Contact sky by calling 150 from your sky mobile
	
		
				
	This message was authored by: 63johnw
		
			
					
		
	
				
		
			
					
			
	
		
			
				
					
	
			
		
	
		
			
		
	
	
			
	
	
	 
	
	
	
				
		
			
				
					
						
	
			
	
	
	
	
	
		
	
	
	
	
	
	
	
			
					
				
		
	
	
		
			
		
			
Posted by a Superuser, not a Sky employee. 
Find out more
		
			
					
		
	
				
		
			
					
		
	
				
		
			
					
			
		
				
		
			
					
		
	
		
			
				
					
					
						
		
		
	
	
	
	
				
		
			
		
			
					
				
		
			
					
		
	
				
		
			
					
		
	
				
		
	
	
		Message posted on 01 Nov 2025 02:14 PM
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							Re: Cancelling the trade in
						
					
					
				
			
		
	
			
	
	
	
	
	
Hi @jeanjeannie1 the number to use is 150 from your sky sim.
	———————————————————————————————
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
			
			
				
			
			
			
			
			
			
		I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
					
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