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Discussion topic: Cancelled but charged

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This message was authored by: superbike12000

Message posted on ‎17 Dec 2025 05:40 PM

Cancelled but charged

I recently cancelled 1 of my 3 sims.... But still being charged for it! Why?
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Avatar for PandJ2020
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Superuser
This message was authored by: PandJ2020

Message posted on ‎17 Dec 2025 06:16 PM

Re: Cancelled but charged

Posted by a Superuser, not a Sky employee. Find out more
@superbike12000 wrote:
I recently cancelled 1 of my 3 sims.... But still being charged for it! Why?

Notice period (the bill was produced whilst the SIM was still active).  The following bill will generate a correcting credit.

I am just another Sky customer and my views are my own even if you don't like the answers
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