04 Feb 2023 01:40 PM
I've been told to take out a 12 month sim only to get a better deal on tv package. Was told to not active SIM card and I don't go into the 12 month contract. Is that correct?
04 Feb 2023 01:42 PM
Posted by a Superuser, not a Sky employee. Find out more
@Ash+T+8881 wrote:
Was told to not active SIM card and I don't go into the 12 month contract. Is that correct?
That is correct, if you don't activate the sim then after 30 days it will be cancelled and you will not be charged for it.
04 Feb 2023 01:42 PM
Posted by a Superuser, not a Sky employee. Find out more
@Ash+T+8881 wrote:
Was told to not active SIM card and I don't go into the 12 month contract. Is that correct?
That is correct, if you don't activate the sim then after 30 days it will be cancelled and you will not be charged for it.
21 Mar 2023 04:24 PM
the sky sim card is not working in my phone so i letting you know to cancel the sim card so cancel sky mobile as well
21 Mar 2023 04:26 PM
Posted by a Superuser, not a Sky employee. Find out moreWe are customers here so can not cancel anything for you. The sim can only be cancelled if you have had it for 12 months or more and as for the phone you can only cancel this if you are in the cooling off period at the start of the contract so if both of these do apply to you then call Sky on the free 150 number.
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