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Discussion topic: Can’t upgrade online even if it said I am eligible for upgrade on 2 phones

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This message was authored by: Mihaela9

Message posted on ‎24 Sep 2025 08:46 PM

Can’t upgrade online even if it said I am eligible for upgrade on 2 phones

Tried to upgrade one of my phones but even if it said I am eligible for upgrade won't let me do it online 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎24 Sep 2025 10:00 PM

Re: Can’t upgrade online even if it said I am eligible for upgrade on 2 phones

Posted by a Superuser, not a Sky employee. Find out more

@Mihaela9 

You will need to call Sky on 150 for help with this.

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