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Discussion topic: Can't textvor make phone calls

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Avatar for tobyreece
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This message was authored by: tobyreece

Message posted on ‎25 Jun 2025 10:51 PM

Can't textvor make phone calls

Not be able to text or make calls since yesterday. Was told there was a mastvdown and would let me know when fixed. Had a text not long ago saying its fixed but still not working!! Birmingham area
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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎25 Jun 2025 10:53 PM

Re: Can't textvor make phone calls

Posted by a Superuser, not a Sky employee. Find out more

@tobyreece 

Does anything appear here regarding your local mast:

 

https://www.sky.com/help/servicestatus/mobile

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This message was authored by: 63johnw

Message posted on ‎26 Jun 2025 07:08 AM

Re: Can't textvor make phone calls

Posted by a Superuser, not a Sky employee. Find out more

Hi @tobyreece  try restarting your phone, also once a mast is fixed it can take a day or two for things to settle down and fully start working again. 

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