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Discussion topic: Can’t remove parent control

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This message was authored by: KellyChanning

Can’t remove parent control

Please can you remove parent control on phone tried to do but don't have credit card 

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This message was authored by: Daniel0210

Re: Can’t remove parent control

Posted by a Superuser, not a Sky employee. Find out more

@KellyChanning 

We can't as we're customers like yourself. 


Only a credit card will suffice (not a debit card). You can borrow a credit card if you haven't got one yourself, it doesn't have to be yours. The only other way is if you have signed a credit agreement with Sky, then they will already know you are 18 or over so if you call them on 150 they can deactivate this for you.

 


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