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Discussion topic: Can’t pass checkout
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This message was authored by: Sophieleon
Message posted on 23 Nov 2024 06:16 PM
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Can’t pass checkout
Hi I'm trying to add another phone and accessorie to my sky account I can add them to the basket but once I press checkout it won't go any further?
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 23 Nov 2024 07:21 PM
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Re: Can’t pass checkout
If the same happens when using a different web browser or device then the only way to get the order placed is by calling Sky.
150 is the free number to use from a Sky Mobile or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:
Try saying nothing when spoken to by the bot.
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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