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Discussion topic: eSIM activation and keeping my number.

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Avatar for Steven+JH
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This message was authored by: Steven+JH

Message posted on ‎23 Nov 2024 07:21 PM

eSIM activation and keeping my number.

I have ordered a eSIM from sky to replace a existing sky eSIM and want to keep my number as it's a business number. I have installed the eSIM but it will not activate. The old eSIM was in my brothers name but the new one is in my name. 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎23 Nov 2024 07:23 PM

Re: eSIM activation and keeping my number.

Posted by a Superuser, not a Sky employee. Find out more

If esims work the same as a physical sim then it will not be possible to transfer a number between the two Sky accounts.

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