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This discussion topic is read only This discussion topic has been answered Discussion topic: Can’t make calls

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This message was authored by: AMCas

Re: Mobile down

I was the same but turned it off and back on and it's ok now 

This message was authored by: Kezza9

Re: Mobile down

Turn your phone off and on! I did it worked then 

This message was authored by: Sharone2

Re: Mobile down

Mines is the same. Trying make a call and it's saying I'm dialling an incorrect number. I've switched my phone off 3 times and still the same

This message was authored by: harveytheviking

Re: Mobile down

Tried turning off and on again 3 times still can't receive or make calls

This message was authored by: FB786

Re: Mobile down

My sky sim is not working either can't even ring sky we have 3 sim and none of them can receive or make calls .it's definitely something to do with sky.

This message was authored by: FB786

Re: Mobile down

Hi I just restarted my phone and now it is working 

This message was authored by: ML1

Re: Mobile down

My wife and son also can't make or receive calls. I am an another network and when I try to call them it says I have dialled an incorrect number. 

poor show from sky not kicking any comms out about it, it's clearly an issue. 

This message was authored by: caesarome

Re: Mobile down

Posted by a Superuser, not a Sky employee. Find out more

@ML1 

Have you tried what others have been saying here has fixed it for them ?

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This message was authored by: Bee30

Can’t make or receive calls

People calling me getting message saying number not recognised and I can't call out unless via WhatsApp 

This message was authored by: harveytheviking

Re: Mobile down

I reported the issue to Sky using the form on the online status. Just received my first phone call. All seems to be working now. 

This message was authored by: caesarome

Re: Can’t make or receive calls

Posted by a Superuser, not a Sky employee. Find out more

@Bee30 

Try turning your phone off then back on again.

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This message was authored by: klw67

Re: Mobile down

Restarted my phone and everything went back to normal. Good luck guys. 

This message was authored by: Sharone2

Re: Mobile down

Where do you get the online form. 

This message was authored by: princess25

Re: Mobile down

Mines down too 

This message was authored by: caesarome

Re: Mobile down

Posted by a Superuser, not a Sky employee. Find out more

@Sharone2 @princess25 

Other people have been saying that turning your phone off then back on again fixes this for them.

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