Can’t make calls

[Bonnettk]

Trying to ring my husband (he also has sky mobile) and neither of can ring out. All I get is 'Sorry you've dialled an incorrect number,

please try again'. 
I have checked the connection sky is saying all is fine. No help on the help pages.

Anyone else experiencing this?

[angel101]

I am having the same issue. 

[Workaholic]

Yes I am experiencing the same - both myself and Husband have sky mobile too

[RA19034]

Myself and husband both Sky and cant get calls in or out

[Tam80]

Same - Sussex UK

[Jo1479]

Same issue both sky mobile in Suffolk, had to use data on FaceTime instead.

[Tam80]

So irritating! 

[Tam80]

And ironically can't call them to find out what's happening!!

[Chloe-W22]

Hey all, and if you're new here welcome to the Sky Community forum, where customers like you are on hand 24/7 (almost) to offer some fantastic advice and help on all things Sky-related. 

Due to the number of reports in a short space of time, we'd like to understand if there's a bigger issue. I've escalated your posts to one of our Community Messaging adviser who will reach out to you via Community for a private conversation where we'd be looking for:

• number called and its network
• any error message received
• exact date and time of the calls

Please do not post this information here, a chat bubble will appear for you to speak with. Click here for more information on Commuity Messaging.

[Tam80]

Thanks @Chloe-W22 .

I appreciate your swift response.

I am at home and my WiFi - also Sky, keeps dropping out too. 
This can not be a coincidence- and I'm hoping this can be sorted soon. 
Thank you 

[Addie15]

Hi there! Thank you for escalating these. We have sent invites to the posters.

[Bonnettk]

We are Sussex too

[Milo08]

Same issue in Kent

[Holly27]

Both me and my partner can't make calls. But my data isn't working either 

[Leena2]

Also can't make or receive calls