Can’t make calls

[Georgitmc3998]

Whenever I come to dial a number or try make a phone call it goes straight to call ended. Doesn't even ring at all. I've tried switching my phone off and on again and nothing. 

[63johnw]

Hi @Georgitmc3998  first thing to check, are there any issues in your area?

https://www.sky.com/help/articles/service-status-sky-mobile

[Damokins82 · Accepted solution]

Hi, I've been having the exact same issues. Turn off 4g calling in your settings. That should help. It's fixed my issues 

[Kayleigh217]

I keep trying to call people but it won't connect to the call and won't allow me to phone anyone at all.