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Discussion topic: Can’t make calls or use data

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This message was authored by LAB1969 This message was authored by: LAB1969

Can’t make calls or use data

Hi there

 

recently changed my phone, kept the same number just swapped the SIM. When I'm out of WiFi range I cannot send or receive messages and I can't make calls at all whether with WiFi or not. I have tried all the different devices support ideas and nothing has worked. Anyone got any ideas to help? Half the so called tech support doesn't even apply to my phone it seems! Phone is an iPhone 15 - getting very desperate now and can't even call sky to get help!