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Discussion topic: Can’t link my sky mobile

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This message was authored by Michaelg87 This message was authored by: Michaelg87

Can’t link my sky mobile

After numerous times contacting sky to get my mobile linked to my sky id. I am still yet to move forward with this. 
I can't see any details of my sky mobile on my sky app. I use the link mobile etc and put in correct details and it come up with same message: you're mobile is already linked to your sky id. So frustrating as I am trying to view my contract as wanting to upgrade etc. 

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This message was authored by caesarome This message was authored by: caesarome

Re: Can’t link my sky mobile

Posted by a Superuser, not a Sky employee. Find out more

@Michaelg87 

If it is linked then are you using your main Sky ID to access your account ?

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