Can’t link Sky ID to mobile account to activate sim

[Xxchardyxx]

Mines doing the same being trying for the whole day still isn't working 

[miyah]

im also having trouble with this i am putting all the details in and it tells me there's technical difficulties and i dont know how to solve it?

[caesarome]

@miyah 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Tom-W19]

Thanks for escalating. We've sent an invite to @miyah.

[Mr+Flibbles+86]

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

[Bibbitybob22]

Hi, I am also having this issue. I have never been able to do this and have an outstanding bill to pay which I cant without linking the accounts or waiting 45 minutes on the phone.

[caesarome]

@Bibbitybob22 

If you have a payment method setup on your account like a card or a direct debit then Sky will take the payment automatically from you.

To help you with the linking issue I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Lisa-P1987]

Thanks for escalating this. We’ve sent @Bibbitybob22  an invite to chat.

[Michelle731]

Hi having issues activating my sim trying to link account saying already linked or can't find access details thanks 

[Michelle731]

Hi can you escalate me as we'll having the Same issue

[caesarome]

@Michelle731 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Tom-W19]

Thanks for escalating. We've sent an invite to @Michelle731.

[Addie15]

Update-We are closing this session now after no receiving further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

[SJ446]

Having the same kind of issue here, information is correct and tried multiple times

[caesarome]

@SJ446 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.