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Discussion topic: Can’t get an activation code for new eSIM

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This message was authored by KeithFS This message was authored by: KeithFS

Can’t get an activation code for new eSIM

Hi. I'm trying to set up and activate a new eSIM for my new Sky Mobile SIM only contract in Ireland. It needs me to access a code sent to the existing number that I want to transfer (from 3). BUT, my old phone is dead snd I can't get to messsges etc. How can I activate the new Sky SIM please?

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This message was authored by Addie15 This message was authored by: Addie15

Re: Can’t get an activation code for new eSIM

Posted by a Sky employee

Hi there, @KeithFS. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

This message was authored by Addie15 This message was authored by: Addie15

Re: Can’t get an activation code for new eSIM

Posted by a Sky employee

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.


 

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