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Discussion topic: Broken usb c wire

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Avatar for Leahmad
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This message was authored by: Leahmad

Message posted on ‎27 Jul 2026 03:25 PM

Broken usb c wire

I bought my phone in December and the charger it came with has just stopped working . I have tried my plug with different wires and that's fine but the wire is the problem . I am just wondering if I can get a replacement wire sent as I am unsure of the problem it just stopped working 

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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎27 Jul 2026 03:40 PM

Re: Broken usb c wire

Posted by a Superuser, not a Sky employee. Find out more

Hi @Leahmad  you would need to call sky on 150 and ask but my guess is they will refuse and put the fault down to wear and tear. They are relatively cheap to buy at somewhere like Amazon so it would be easier and quicker buying your own. 

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This message was authored by: caesarome

Message posted on ‎27 Jul 2026 03:59 PM

Re: Broken usb c wire

Posted by a Superuser, not a Sky employee. Find out more

@Leahmad 

Have you checked to eee of any local shops including food stores Jane any ?

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