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Bills

SOLVED
Olivia57
Level 1
Solved!

Bills

My bill has come out twice 

1 ACCEPTED SOLUTION

Accepted Solutions
caesarome
Level 16
Solution

Re: Bills

You will have to call Sky tomorrow so they can look into this for you. 150 from your mobile is the number to use.

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7 REPLIES 7
caesarome
Level 16

Re: Bills

@Olivia57 

I doubt it has been taken twice so have you made a manual payment when there was no need to and if you did do you now see a credit on your account ?

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Olivia57
Level 1

Re: Bills

I haven't made a manual payments? 

caesarome
Level 16

Re: Bills

Message contains a hyperlink

In that case why do you say it has been take twice, what shows on your account here:


https://www.sky.com/mobile-bill 

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Olivia57
Level 1

Re: Bills

It won't load my bill up, but when I go on bank it say it's come out 2 different times on different days 

caesarome
Level 16

Re: Bills

Are you new to Sky ?

Are you sure these payments have been taken by Sky and not by a scammer ?

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Highlighted
Olivia57
Level 1

Re: Bills

I've been with sky for about a year now, and no they both say sky mobile, & they both the same price that's come out just one was yesterday & one was today 

caesarome
Level 16
Solution

Re: Bills

You will have to call Sky tomorrow so they can look into this for you. 150 from your mobile is the number to use.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can