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Discussion topic: Waited longer than the stated time for my order

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This message was authored by: Vicki_h

Waited longer than the stated time for my order

I ordered an iPad which said it would be here 3 to 4 weeks. It's now been 4 weeks and no update on my order at all and not sure who to contact to find out how much longer it will be?
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This message was authored by: PandJ2020

Re: Waited longer than the stated time for my order

Posted by a Superuser, not a Sky employee. Find out more

@Vicki_h wrote:
not sure who to contact

Sky?

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: caesarome

Re: Waited longer than the stated time for my order

Posted by a Superuser, not a Sky employee. Find out more

@Vicki_h 

What does it say about your order here:

 

https://www.sky.com/ordertracking

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This message was authored by: 63johnw

Re: Waited longer than the stated time for my order

Posted by a Superuser, not a Sky employee. Find out more

Hi @Vicki_h  your order status in your account will be the most up to date information available. Keep an eye there for any updates. 

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This message was authored by: Vicki_h

Re: Waited longer than the stated time for my order

It just says coming soon. But it's now been over 4 weeks and it says 3 to 4 weeks. I just wanted to try find out how much longer it would be as need it for work and will cancel the order if its not here soon. 

This message was authored by: PandJ2020

Re: Waited longer than the stated time for my order

Posted by a Superuser, not a Sky employee. Find out more

@Vicki_h wrote:

...and will cancel the order if its not here soon. 


Ok but you'll have to tell Sky and not the other customers here on the public forum.

 

We have no insight in sky's stock levels.

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Vicki_h

Re: Waited longer than the stated time for my order

Yeah I know that I was just more wondering if anyone had had the same thing happen to them? Before contacting sky

This message was authored by: ajcj

Re: Waited longer than the stated time for my order

hello i have also currently ordered ipad a16(2025) pink but it had been 3 weeks and that was the estimated time i was given and still have not received my order, just wondering have you received yours yet or still waiting because i have seen people have been waiting for up to 3 months and it just don't seem with it at this point it im waiting that long 

This message was authored by: caesarome

Re: Waited longer than the stated time for my order

Posted by a Superuser, not a Sky employee. Find out more

@ajcj 

What does it say on your account about your order ?

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This message was authored by: ajcj

Re: Waited longer than the stated time for my order

all it says is apple ipad (2025) delivery

in progress-coming soon and has said this for the past 3 weeks 

This message was authored by: caesarome

Re: Waited longer than the stated time for my order

Posted by a Superuser, not a Sky employee. Find out more

You might need to call them tomorrow about this to see if they have any inkling of a delivery date, they might not do but it is worth a try.

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This message was authored by: ajcj

Re: Waited longer than the stated time for my order

Thank you so much for your help 

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