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Discussion topic: Billing

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Imogenses
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This message was authored by Imogenses This message was authored by: Imogenses

Billing

‎05 Mar 2024 03:12 PM

So I thought my sky payments were coming out each month for me to only just find out now that the haven't and I have to come up with over £1200 this month or I'll have baylifts at my door can anyone help me 

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Daniel0210
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Superuser
This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Billing

‎05 Mar 2024 03:18 PM

Posted by a Superuser, not a Sky employee. Find out more

@Imogenses 

Before getting to the stage of involvement of a debt collection agency Sky will have tried to contact you about missed payments and will have also restricted your services which should have been a red flag to you. As customers here we can't advise anything other than paying what you owe I'm afraid. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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PandJ2020
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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Billing

‎05 Mar 2024 03:27 PM

Posted by a Superuser, not a Sky employee. Find out more

If the credit agreement is breached then the full amount can become payable immediately - it appears this has happened but as noted it doesn't happen without warning.

I am just another Sky customer and my views are my own
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