Discussion topic: Bill statement looks incorrect.

This message was authored by: KaylaS1990 · ‎16 Sep 2022

My account said I could upgrade for free, however checking my bill statement I am paying double? Why is this?

This message was authored by: 63johnw · ‎16 Sep 2022

Hi @KaylaS1990 no one here has access to your billing information, call sky on 150 for help.

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

This message was authored by: caesarome · ‎16 Sep 2022

It might have happened as the phone you sent back hasn't been booked in or that you returned after your bill had been created so what does next months bill show ?

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Discussion topic: Bill statement looks incorrect.

Bill statement looks incorrect.

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