Discussion topic: Bill charges

This message was authored by: Debbydodah · ‎04 Aug 2022

My mobile bill always charges me £16.75 for the device charge - why am i paying this ? My mobile bill was quoted as £29 to £30 last year yet ny bill is always £40 plus

This message was authored by: 63johnw · ‎04 Aug 2022

Hi @Debbydodah the device charge is your monthly phone cost, you then have your data plan cost on top of that. Is your bill showing additional charges for out of bundle items (premium calls, picture messages etc). What does your bill say ?

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This message was authored by: 63johnw · ‎04 Aug 2022

Hi @Debbydodah the device charge is your monthly phone cost, you then have your data plan cost on top of that. Is your bill showing additional charges for out of bundle items (premium calls, picture messages etc). What does your bill say ?

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

This message was authored by: Dom5t3rs · ‎02 Nov 2022

My bill is nearly £80 but it is only supposed to be £48 it's charging my 2 months why is this?

This message was authored by: PandJ2020 · ‎02 Nov 2022

@Dom5t3rs wrote:
My bill is nearly £80 but it is only supposed to be £48 it's charging my 2 months why is this?

We can't see your bill.

It could be monthly in advance charging? Are future bills correct?

I am just another Sky customer and my views are my own

Discussion topic: Bill charges

Bill charges

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