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Discussion topic: Bill Increase?

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This message was authored by: Sappah25

Message posted on ‎13 Mar 2025 11:01 AM

Bill Increase?

My Bill has gone up despite no changes or alterations? I would be most grateful if someone could look into this for me please. Kind Regards

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎13 Mar 2025 11:03 AM

Re: Bill Increase?

Posted by a Superuser, not a Sky employee. Find out more

April general increase?

 

If it's a large increase then perhaps you have minimum term discounts expiring?

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Sappah25

Message posted on ‎13 Mar 2025 11:15 AM

Re: Bill Increase?

There was 0 notice, so I dont believe its an the April increase, it has gone up by quite abit but when i look at my bills and emails theres nothing indicating any type of increase apart from one thst was meant to increase by £1. Might be worth giving them a call but appreciate the response

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This message was authored by: PandJ2020

Message posted on ‎13 Mar 2025 01:59 PM

Re: Bill Increase?

Posted by a Superuser, not a Sky employee. Find out more

We can't see your bills - do they offer any clues?

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎13 Mar 2025 03:13 PM

Re: Bill Increase?

Posted by a Superuser, not a Sky employee. Find out more

@Sappah25 

Compare the latest bill to previous bills and see where the difference is. Any (chargeable) mms messages, roaming, calls to premium or other non inclusive numbers for example. 


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