Discussion topic: Balance carried forward

This message was authored by: Imogen11 · ‎01 Feb 2025

I have a balance carried forwards credit 238. Sometimes I've had to make payments manually as I didn't move money to my account when bill has tried to come out. Please can I get a refund on this?

This message was authored by: 63johnw · ‎01 Feb 2025

Hi @Imogen11 call sky on 150 and they should arrange any refund.

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This message was authored by: caesarome · ‎01 Feb 2025

@Imogen11

If you don't want to call help can be arranged for you on here if you want,

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This message was authored by: Imogen11 · ‎04 Feb 2025

Yes please that would be great

This message was authored by: 63johnw · ‎04 Feb 2025

Your post has been escalated to sky @Imogen11 so look out for a coloured speech bubble on here inviting you to a private chat.

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I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here

This message was authored by: Greenfingers001 · ‎04 Feb 2025

Thanks for escalating this. We’ve sent @Imogen11 an invite to chat.

Discussion topic: Balance carried forward

Balance carried forward

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