Discussion topic: Backorder a15

This message was authored by: Jane4814 · ‎24 Apr 2024

I've ordered the a15 and have just found out it's on backorder

Is it possible to order another phone instead as the provider I'm with is about to end.

Thank you

This message was authored by: caesarome · ‎24 Apr 2024

You can do so but this will mean you will be credit checked again and if you want to cancel the order for the a15 you will have to phone Sky. There is also no guarantee that whatever phone you order will also be subject to a similar delay.

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This message was authored by: Daniel0210 · ‎24 Apr 2024

@Jane4814

You'd have to call Sky to cancel the original order then order the alternative but you will be credit checked again.

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

This message was authored by: Jane4814 · ‎24 Apr 2024

Thank you for your help I'll see what happens

Discussion topic: Backorder a15

Backorder a15

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