Yesterday a caller said my Sim was about expire and that they needed to send a new one. Unfortunately I was taken in as they had so much information about my Sky account. Fortunately however I realised it was a scam and was able to cancel the order they had placed for a new phone. Today I wanted to speak to Sky about the matter but they are not answering calls because they are doing staff training. Is this true or have I somehow been blocked? Can anyone help me?
