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Discussion topic: Are 0330 numbers blocked

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This message was authored by: tb574

Are 0330 numbers blocked

I'm expecting a hospital call from an 0330 number. Will it be blocked???

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This message was authored by: caesarome

Re: Are 0330 numbers blocked

Posted by a Superuser, not a Sky employee. Find out more

No numbers are blocked by default unless you yourself have blocked such numbers via your phone itself.

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This message was authored by: tb574

Re: Are 0330 numbers blocked

I understand that but the last time (and no I haven't blocked any 0330 numbers)  I was expecting a call from what I now know to be 0330 number, I never received it and missed a major appointment. 
Today I was advised to check and see if these numbers were blocked as it has happened to customers before. 

This message was authored by: Daniel0210

Re: Are 0330 numbers blocked

Posted by a Superuser, not a Sky employee. Find out more

@tb574 wrote:

as it has happened to customers before. 


@tb574 

Where have you heard/seen that?


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This message was authored by: tb574

Re: Are 0330 numbers blocked

Today talking to NHS staff ...... do you doubt me???

This message was authored by: Daniel0210

Re: Are 0330 numbers blocked

Posted by a Superuser, not a Sky employee. Find out more

@tb574 

It's not something I've heard before and as stated by @caesarome they'd only be blocked if done by the customer. 


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NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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This message was authored by: daveNOS

Re: Are 0330 numbers blocked

Posted by a Superuser, not a Sky employee. Find out more

@tb574 Have you ever received calls successfully from an 0330 number?

When the hospital calls does it show up as unknown/withheld?

 

Edit what phone do you have?

This message was authored by: Miastone

Re: Are 0330 numbers blocked

This is happening to my mobile how do I unblock 0330 numbers ? 

This message was authored by: Daniel0210

Re: Are 0330 numbers blocked

Posted by a Superuser, not a Sky employee. Find out more

@Miastone 

No incoming numbers are blocked by Sky. I seem to remember an occasional report of calls from switchboards being problematic such as Drs surgeries, schools etc.

 

edit: your duplicate thread has been removed as you've posted here.


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NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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This message was authored by: daveNOS

Re: Are 0330 numbers blocked

Posted by a Superuser, not a Sky employee. Find out more

@Miastone It may be worth checking your spend cap, I'm not with Sky but my provider incorrectly blocks some 0330 numbers if the spend cap is set to £0 as they think it may be a chargeable call. 

This message was authored by: Ampm

Re: Are 0330 numbers blocked

It is happening to me I can't receive any hospital calls they go straight to voice mail they are not blocked or on my don't answer caller list , sky are useless and said they don't know why that's happening and offered to send a new sim card

This message was authored by: Ampm

Re: Are 0330 numbers blocked

I believe you hospital knows it happens but they can't do anything about it as outward calls default to 0330

This message was authored by: Ampm

Re: Are 0330 numbers blocked

I tried this but calls still font come through unfortunately 

This message was authored by: Ampm

O330 numbers

Why do 03300 numbers go straight to answerphone and not ring, they are used by our nhs do we need these important calls, I tried raising spend cap, unblocking , and checking no answer caller list list but the number is not listed so it's to do with the provider but when I ring sky they just don't understand what I want 

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