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This discussion topic has been answered Discussion topic: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

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This message was authored by: ubzino

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Does this mean they're finally getting stock in? 

I ordered mine a while ago aswell and still no updates

This message was authored by: MisterBigMack

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

@s33bba 

 

im pleased for you - my status is still saying coming soon 😢

 

IMG_0295.jpeg

This message was authored by: Jess187

IPhone 17 Pro Max - back order

Hi, when will I receive my device? I ordered a few weeks ago, just wondering if there's a definite date on when it will arrive. 
thanks

This message was authored by: Daniel0210

Re: IPhone 17 Pro Max - back order

Posted by a Superuser, not a Sky employee. Find out more

@Jess187 
As we’re customers we have no insight into current stock levels or any delivery timescales. The most up to date information (after credit checks are complete) on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.

As with every other year orders for the latest iPhone devices are likely to be further delayed due to supply and demand issues.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: xxLuckyGeminixx

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Hi, just wanted to update. I ordered my phone on the 15/09/2025, and have had a dpd notification today that my phone will be delivered tomorrow. I ordered the Iphone 17 Pro Max 256GB in cosmic orange.

This message was authored by: my+iphone13

Order

I went and ordered the iphone 17 on the 21st of september, and i've had no updates except for "in progress - coming soon"

i've tired to check for a confirmation email but can't find one?

This message was authored by: Yeast

Re: Order

You will probably get yours next week sometime.  I think people are getting their phones around 4 weeks after they order them. 

This message was authored by: ubzino

Re: Order

That's perfect, thanks!

This message was authored by: Chalky29

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

At least there seems to be a bit of movement. Just wondering how much I'd a back fill they have to get out. 
as their website now says at least 4 weeks I'm hoping thst takes into account orders already in. Mine is only ordered 11 days and I'm in no rush but if I dont get it within 35 days of ordering it means I'll be away for over a month with no phone! 

so I'm hopeful but not confident yet. Hopefully people will still update here when orders fulfilled. 

This message was authored by: FlyestMonkey40

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile


@miasmumma wrote:

@FlyestMonkey40 Yes knew I regonised yours too!! 15 pro max... And we thought that as a disaster 🤭 why did I do this to myself again 🙄😭


the things we put ourselves through for these phones 😂 the demand just increases more and more each time 
I think I'll stick with this 17 Pro Max for 5+ years at this rate so I don't have to wait for this long again lol

Sent from my iPhone 15 Pro Max
This message was authored by: FlyestMonkey40

Re: IPhone 17 Pro Max - back order


@Daniel0210 wrote:

@Jess187 
As we’re customers we have no insight into current stock levels or any delivery timescales. The most up to date information (after credit checks are complete) on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.

As with every other year orders for the latest iPhone devices are likely to be further delayed due to supply and demand issues.


A random question, do you have this saved in a note ready to copy and paste? It must be boring to have to tell people this over and over 😭

Sent from my iPhone 15 Pro Max
This message was authored by: Ayanz

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Did they started billing u after 14 days from the delivery of sim ? 

This message was authored by: miasmumma

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

@FlyestMonkey40 honestly I'm just so over it now.. Cannot believe it's the 8th of October and it still says coming soon since the 12th of September! So basically a month.. Tonight's advisor was a new shocker.. "Mam ur stock coming in Friday 3rd of October.. Guarantee u will have Saturday 4th of October..".. I was like ehhh it's Tuesday the SEVENTH of October now???? 😡🤯 silence..... Is there anything else I can help you with? I just hung up. Honestly not something I'd ever do on customer services just trying to do their job but it's just taking the P now! When I'd said why do people who ordered WEEKS after me have the same device, colour,size, everything.. He said no they do not mam... Im afraid they do on here 🤦‍♀️

Pre-Ordered 17 Pro Max Silver 256GB
This message was authored by: miasmumma

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

@Chalky29 the movement last 24 hours all seem to be cosmic orange iv noticed.. 

 

Has anyone in Scotland recieved the SILVER 256GB PRO MAX? 

Pre-Ordered 17 Pro Max Silver 256GB
This message was authored by: stezzer

Re: Order

@Yeast 

I didn't. Ordered 22nd September received 1st October. 9 days 👍🏻

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