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This discussion topic has been answered Discussion topic: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

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This message was authored by: 63johnw

Re: iphone 17 mist blue

Posted by a Superuser, not a Sky employee. Find out more

Hi @PHIL2023  no one here can answer that. Your order status in your account is the most up to date information available. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
This message was authored by: Gary266

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

That's annoying I ordered the same phone :/.

 

thanks 🙂

This message was authored by: SidCowans

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Ordered a blue Pro Max on 17th and have just received message to say delivery tomorrow so hopefully those who ordered at a similar time will receive similar good news soon. Good luck !

This message was authored by: BillyOliver

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

@SidCowans can I ask what spec? Is it 256gb Pro Max in deep blue?

This message was authored by: Amy260

Mobile phone order

Hi ther

i have placed a order for iPhone 17. Just wondering what is going on with order please as the status of it has not changed for a couple of days. Thanks

This message was authored by: 63johnw

Re: Mobile phone order

Posted by a Superuser, not a Sky employee. Find out more

Hi @Amy260  no one here can tell you anything more than what's showing in your order status. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
This message was authored by: Saja66

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Getting so fed up with the lack of consistency and apparent disregard of existing customers. I know I'm not the only one that ordered over 3 weeks ago and still had absolutely NO updates. Keep being told 'track your order via your sky account' which is pointless as it just says 'you have no current orders' 😒

2 calls to customer service to just be fobbed off with 'don't worry ma'm, it will be there in 3-5 days' (last time I was told that was a week ago).

I'm NOT complaining about the delay, I get it, I knew it would be 2-3 weeks when I ordered (as an upgrade/swap, so much for being an existing customer). 
What I am totally fed up with is people that ordered a week later are now getting delivery updates and those of us who ordered right at the beginning still not had any updates whatsoever. 
Next time I upgrade my phone it won't be with Sky 🤬

I know no-one on here can help other than to say 'we're just customers, your Sky account will have the latest update or tracking info' (no it doesn't!)

I just needed to vent and know that I'm still not alone in waiting with 0 contact from Sky since the day I put my upgrade order in.

 

This message was authored by: BillyOliver

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

@Saja66 I emailed the head of customer service yesterday. I've had 2 phone calls from her office today telling me they have no stock and have no idea when they will have.

This message was authored by: Shaun136

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

I've had basically the same conversation with sky today expressing our some of us pre-ordered our iPhones and I've still not heard anything yet.  I have friends and colleagues who only ordered two weeks ago and have  already received their phone the same colour and the same model as me this is so wrong and again I just end up on the magic roundabout being fobbed  off.. 

This message was authored by: Yeast

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

I have a delivery date for the 08/10. Ordered the 17 pro max orange on the 15/09. Just thought I'd let everyone know. 

This message was authored by: s33bba

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Quick update.

 

Finally today order details chadged to "In progress - Wednesday 8th October"

Pro Max Orange 256. Also get un update from DPD regarding delivery. 

Screenshot 2025-10-07 at 17.31.04.png

 

This message was authored by: Jessmoomoo

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

What date did you make your order ? 

This message was authored by: Jessmoomoo

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Can you let us know when it actually arrives - best of luck!!! Finger crossed 

This message was authored by: s33bba

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

15/09/2025

This message was authored by: ubzino

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Does this mean they're finally getting stock in? 

I ordered mine a while ago aswell and still no updates

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