This discussion topic has been answered Discussion topic: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile
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Message posted on 03 Oct 2025 01:49 PM
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Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile
@steff1980 im not even holding my breath on it being this side of Christmas to be honest
Message posted on 03 Oct 2025 01:49 PM
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Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile
It's the same advice I gave you on 26 September.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 03 Oct 2025 02:37 PM
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Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile
Update i ordered my iphone 17 pro max orange on the 16 well just gone midnight tryed to order on the 12 but web site wouldnt let me. Any way i checked my mail and messages yesterday and there was nothing. After being told bye someone that I know deliveries for the next iPhones would be between the 3 and 11 of October I was ok it will come when it comes I guess. So after nothing yesterday! Woke this morning to a notification to tell me my phone will be delivered between 4/5 today. So there was not much warning luckily for me I work from home. So maybe be prepared for very short notice anyway I hope everyone starts getting there phones now.
Message posted on 03 Oct 2025 03:09 PM
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Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile
I honestly this must be just pot luck
and it's just not fair for some people who have been waiting for nearly 3 weeks at this point and some even longer
i ordered mine on 16th and still nothing
was told on Monday it would be 3-4 days and today is the 4th day
End of the day, to help the situation they could easily send people with orders information about the current state of it all because at moments it's an absolute **bleep**show
and people (me including) will probably never use them again and use someone else probably more expensive just because of this experience
Message posted on 03 Oct 2025 03:20 PM
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Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile
@steff1980 wrote:Ordered on the 24th of September and no email no tracking info nothing...
Surely if they cant keep up demand they shouldnt be promoting it been with sky 19 years now but this is an utter shambles of the highest order
Somebody should be at least clear ant transparent to what is actually happening here!!..
If you ordered on the 24th of September, you would've seen the message at the bottom of the "Add to cart" button which says "delivery expected in more than 4 weeks". i'm not sure why you'd expect any tracking information any time soon.
Message posted on 03 Oct 2025 03:27 PM
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Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile
From what I've herd the people that we actually talk to at customer service are not told when they will receive new batches or that kind of info. My other half works for another mobile company and he said the same thing that they are not told about when new stock will be coming until it's delivered which I think is not fair to the employees or the customers so it's not just this company that's having issues! Think they need to do something about the way it's handled that's for sure but even my other half has not had any updates about his phone yet in his on work! I think Apple handled this very wrong stock wise. I hope you get urs soon. It has been a pain this time round for so many then it depends when ur local dpd arange things from there side although there usually quite quick but I guess they will be busy aswell it's taking my driver 3 hours to get from let's say 15 mins away from my house to were he is at now.
Message posted on 03 Oct 2025 04:02 PM
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Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile
This Christmas or next Christmas ? Asking for a friend !
Message posted on 03 Oct 2025 04:11 PM
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Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile
I ordered 17PM orange 2TB on the 14th and just recived a DPD notification that they are expecting my parcel. Hopfully not too much longer🤞
Message posted on 03 Oct 2025 04:27 PM
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Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile
I ordered blue pro max 256gb from Ireland on 26/09 and said '1-2 weeks.'
same phone today if ordered says 'more than 4 weeks'
I have no idea actual wait time from here is. Need it by November before I travel away so I'm down to just blind hope at this stage.
Message posted on 03 Oct 2025 04:33 PM
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Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile
I ordered on 14/09 17 pro max deep blue 256GB, Ireland, not one thing has changed except when I rang on Monday was told that they will cancel it as said preorder and had to reorder and pay upfront payment in which they never told me before cancelling; they told me Monday there was stock and don't worry will get it this week, no sign of it and being told now no stock on back order, if you ring be prepared for different excuses, I have never experienced something like it, sky could as least send an email to say delayed, I wouldn't have bothered re ordering if knew that.
Message posted on 03 Oct 2025 04:37 PM
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Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile
Sky are a joke and customer services are 100% told to lie through their teeth to get us off their back for another week.
I ordered the 17 base within 2hrs of preorders going live on the 12th and still it says coming soon. I've called every week and been promised it would be shipped in a few days. Absolute lies.
last time I called they said they'd put me on a PRIORITY list. Utter **bleep**.
Worst company in existence for preorders. Never again.
What a scam.
Message posted on 03 Oct 2025 04:58 PM
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iPhone air
Anyone have an idea when iPhone air is back in stock as I am just getting flogged off
Message posted on 03 Oct 2025 05:05 PM
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Re: iPhone air
@ChrisMauger wrote:Anyone have an idea when iPhone air is back in stock as I am just getting flogged off
Sorry, we're just other customers here with no stock insights...
Check the main thread - it may give some clues.
Message posted on 03 Oct 2025 05:16 PM
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iPhone 17 Max delivery date
Has anyone been given a delivery date for there iPhone 17 pro max . My account just says coming soon
thanks
Message posted on 03 Oct 2025 05:38 PM
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Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile
Who did you contact to get the credit and updates on deliveries
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