iPhone 17

[NeilgWhite]

I'm in the same boat. My order doesn't even appear in " my orders"

[xxLuckyGeminixx]

I ordered the Iphone 17 Pro Max Cosmic Orange 256GB on the 15th, rang again today to ask for any updates on expected delivery as I was told they would prioritise my delivery for this week, to then them knocking £10 off of my bill, and recieving a message saying; Hi. We expect your iPhone 17 Pro Max to be delivered by 11th October. We'll email you a day before it's delivered. Thanks for your patience.

They said it's in order of first come first serve, which isn't true I helped my friend order her phone after release date, same phone and gb as me, and she's already recieved hers! 

I suppose it's not much longer too wait at least.

[GTuto]

I pre order an IPhone 17 pro max last 12/08/25 paid the deposit of €88 . When do I get the new phone ? 

[Daniel0210]

@Jxsh @NeilgWhite 
As we’re customers we have no insight into current stock levels or any delivery timescales. The most up to date information (after credit checks are complete) on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.

[Daniel0210]

@GTuto 
As we’re customers we have no insight into current stock levels or any delivery timescales. The most up to date information (after credit checks are complete) on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.

[GTuto]

@Daniel0210  Thanks for that . So far I don't have any cancellation the current status mark on my account " In Progress" Coming soon - only  hopefully something will come up 🙏🙏 

[NeilgWhite]

There's nothing in 'my orders' so leave you frustrated based on not knowing whether the order is being processed. I can cope with delays, it's reassurance that my order will be dispatched eventually that I'm looking for. 

[mattandkris]

There is going to be alot of dissapointed customers today believing they are getting the devices today. 

I was told yesterday that the stock will be updates today and to expect delivery around 4 days later.

If you havent had a DPD notification you wont be getting it today. 

I am annoyed but have to be appreciative of the £140 credit sky have added to my bill for all of this! Hoping I get my new phone soon! 

[Timd9]

What number is best to get through ? 

[GTuto]

Keep looking at the SKY ABOVE. Waiting for some miracle hopefully something wil update us today . 

[MrsR19]

Seems I'm having the same trouble as everyone else Ordered the 17 Pro Max in orange on 12/09 told expect delivery 19/9. Then 26/9 now 4/10   Not even convinced it will arrive then

Dont think it's worth even ringing Sky to query this as it seems they just tell you anything to fob you off

If I remember when I got my 15 from them they kept moving the dates. Tempted to cancel it 🤷‍♀️

[KatieJoy]

When is the next restock of iPhone 17 pro max's ? 

I've had one on order for 2 weeks and it still says "coming soon" for delivery 

Thanks 

[Daniel0210]

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@KatieJoy wrote:

When is the next restock of iPhone 17 pro max's ? 

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@KatieJoy 
l’m afraid you aren’t speaking to Sky Customer Services by posting here. This is a customer led discussion forum where we try to help other Sky customers.

As such we have no insight into current stock levels, replenishment or any delivery timescales

[Emmanie]

Ordered an in stock blue iPhone air yesterday to arrive today and now it seems my white original one that I've had no updates on is also now coming today! Surely they could have seen on the system yesterday that it was going to be sent and given me an update. Now I go from not having any phones to potentially two. You couldn't make this up 

[Lindsay_carroll]

I ordered the same phone at 2pm on the 12th I called yesterday and was told it would be delivered today? My order status is still in progress and has no delivery date and I've heard nothing from DPD. Not had any update at all no email nothing