20 Sep 2024 09:21 AM
@David+kn There are a few people on the community receiving their 16 Pro Max in DT today on here - your statement isn't completely true.
20 Sep 2024 09:23 AM
I have a desert titanium pro max coming today!
20 Sep 2024 09:25 AM
@Steeeem lucky!
20 Sep 2024 09:33 AM
I'm posting this on the 20th September. I have still not been able to do my upgrade. I've tried three different browsers (rebooting my laptop each time) in two different network locations and with my VPN both on and off.
I assume there is an option where I sit on the phone for an hour being told how important my call is so I suppose I'll have to try that next.
20 Sep 2024 09:56 AM
Got my confirmation last week friday, then yesterday got an email from dpd the tracking says they've received my order details and are expecting my sky parcel. Sky tracking says order has been dispatched and expected delivery is today but since I've had no timeslot or update from dpd I assume it wont be today. Usually the tracking would update to suggest the parcel is on the way to my local depot etc. Just wondering if anyone here has any insight into possible delays or issues with tracking.
Thanks all.
20 Sep 2024 09:58 AM
I gave up, and have gone to apple directly for my 16 pro. Didn't pre order just ordered on the app this morning and they have stock. What I'm annoyed about is that up until 1am this morning Sky still had 'delivery from 20th' or 'delivery on 27th' on each of the phone colours but this morning they've all updated to 3-4 weeks. So they KNEW they had no stock but decided to mislead.
20 Sep 2024 10:00 AM
@MaryBlake which phone did you preorder?
20 Sep 2024 10:00 AM
I just ordered the pro dessert titanium 128gb and they told me will be next day delivery as they have stock
20 Sep 2024 10:00 AM
I fear mine is going to be stuck on " in progress - coming soon" for weeks 😭
20 Sep 2024 10:01 AM
Does anyone know if the iPhone 16 plus in pink and the white titanium pro max is in stock?
20 Sep 2024 10:02 AM
There's no pro max but up to 2 weeks to wait isn't too bad but I know people want it now
20 Sep 2024 10:04 AM
there is a 16 pro max? my partner got it, I'm just waiting for updates for it aswell as 16 plus
20 Sep 2024 10:04 AM
@Reynolds24 People wouldn't have minded if sky hadn't got everyone's hopes up by saying "to be delivered on 20th"
If you look through the discussion someone spoke to management who said they had bitten off more than they can chew.
20 Sep 2024 10:11 AM
I was on the phone to them all day yesterday to try and sort mine out and told all different things, the call team you get put through keeps telling me everything is fine and then when I get put through to the back office team they say it's all gone wrong it lets you order but if they don't have stock there's problems
20 Sep 2024 10:11 AM
The iPhone 16 pro desert titanium. I mean it was a full week before the expected delivery youd think they have enough to fulfill the orders or at least make contact to those who did order and they are unable to delivery on time. But instead I've had dpd telling me they're expecting my parcel since early yesterday without anything changing. You think it's worth getting on the phone to sky? I mean if they wont he able to do anything I'd rather avoid the pointless back and forth that ends with nothing being done.
Thanks
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion