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This discussion topic is read only Discussion topic: Apple iPhone 16 range now available for pre-order on Sky Mobile

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This message was authored by: buk71

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

i feel like Sky needs to be reported to companies house for the absolute **bleep** they've put us through. nothing but lies from managers and employees about stock and dates, false hope, and a refusal to give us proper customer service or to even give us ease of access to speak to someone who gives a sh*t. this is a total joke

This message was authored by: lauren1210

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

@champagneslay I'm not too sure unless it just means it's ready to be sent out and they're waiting for the device to come in before they do send it 

This message was authored by: champagneslay

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

@lauren1210 @I've never had it before on my 15, or ipad or anything weird 

This message was authored by: champagneslay

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

I just want to open my phone and for it to say DPD or sky or something 😂

This message was authored by: Titchx3

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

@SamB1996 oooooo I like the sound of your update! 😂 hoping this is very true as I had the text to say by 27th September and I'm waiting on the Pro Max White 🤞🏼🤞🏼

This message was authored by: nonethewiser

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

Just spoke with Sky as despite pre-ordering a Plus on 17th, my sky was still showing no outstanding orders.

 

They actually knew what I had ordered, then told me to refresh the app, no i'm on the webpage and have been refreshing for 6 days. 

 

Anyway he told me to expect an email from DPD tomorrow, to which I said have you given them the phone then? He said No - So why would DPD email me about a phone or order they know nothing about!

I asked if they had stock and he advised yes they do

 

To be fair he was making me laugh as he clearly had no clue what he was talking about and was making up anything he thought I wanted to hear. All I wanted was a realistic date, whenever that date may be.

 

But at least I know they have the order

This message was authored by: lauren1210

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

@champagneslay same I must check my sky and DPD app about 100 times a day 

This message was authored by: champagneslay

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

@lauren1210 its so bad isn't it, then i come on here to moan 😂

This message was authored by: lauren1210

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

@champagneslay seems to be all I've done whilst I've been off work 🤣

This message was authored by: champagneslay

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

@lauren1210 we'll get the phones one day😂

This message was authored by: Jmc69

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

I got a email at 7.54. Saying we're expecting ur parcel. Now I was really hoping it was my AirPods & phone however it looks to be just my AirPods. And my sim is also sitting with saying completed and ave had 2 emails today asking me to activate my sim. Don't see how that's possible when I don't have that or the phone it is intended for. 🤦🏽‍♀️. This happened last year to me too with Tesco on the iPhone 15pro max. Kept telling me loads a different things. And I got it 3 weeks later. Was hoping sky was different but unfortunately it's the same as last years pre orders. Of the pro max's. 

This message was authored by: champagneslay

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

@Jmc69 @my sims the same, haven't had an emails though. all the agents just ignore it if i say something

This message was authored by: Jmc69

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

@champagneslay  see ave not had any email update on my phone or a time frame. But today my sim is complete & my AirPods are being delivered tomorrow. And I keep getting emails to say remember to activate sim. 😂🤦🏽‍♀️. I would if you would be too kind and delivering my phone. I had took the day off on Friday to be in for it. Now keep email watching in the hopes it will magically pop up & make my day 😂

This message was authored by: champagneslay

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

@Jmc69 @I'm the same! which airpods did you get? I got the Airpods 4 that came out last friday and they're bloody amazing!

This message was authored by: Jmc69

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

@champagneslay  Oh didn't even know new ones had been out just the airpods2 MagSafe ones 

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