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This discussion topic is read only Discussion topic: Apple iPhone 16 range now available for pre-order on Sky Mobile

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This message was authored by: Emily+grace

iPhone 16 pro max 256 white

Hi 

just got off the phone with sky after enquiring about my iPhone 16 pro max white ordered on the 25sept to be told sorry it's going to be another 4 weeks .To say I'm gutted is an understatement asked him to check all of that model with the same answer 4 weeks anyone else been told this .WHAT ARE THEY DOING!

This message was authored by: Daniel0210

Re: iPhone 16 pro max 256 white

Posted by a Superuser, not a Sky employee. Find out more

@Emily+grace 

I have moved your post into a thread discussing iPhone 16 orders. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: Emily+grace

Re: Deliver date iPhone 16pm NT 512gb

Hi sorry to bother you but what colour did you order?

This message was authored by: markieboi

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

I ordered pro max black titanium 

This message was authored by: Daniel0210

Re: Deliver date iPhone 16pm NT 512gb

Posted by a Superuser, not a Sky employee. Find out more

@Emily+grace 

Unless you tag the person you're replying to by using the @ and then their tag name no one will know who you're asking.

 

If you're asking me I haven't ordered a new iPhone and wouldn't dream of doing it so close to a launch 😂


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: J0rd4NWr1ght

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

Five weeks since I ordered my PM WT. no texts, no updates, no emails. ABSOLUTE JOKE. How do I go about lodging a formal complaint?

This message was authored by: Callum2407

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

UPDATE!

Think I'm finally finished in the waiting game. I ordered BT pro max 1T 29/09 and I was quoted delivery for 01/11 and today I've just recieved an email from dpd that they're expecting my parcel 🥳


@JawadKhan  did you just get an update aswell? Just thinking because we both had a text at the same time for the same date. 

This message was authored by: Tariq+masood

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

Hello everyone please to confirm after 5 weeks of waiting, confirmation that phone will be delivered tomorrow.....there is hope after all. Good luck to everyone still waiting. 

i ordered the iphone 16 PM 1TB in WT on the 23/09 🙂

This message was authored by: TomHogan

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

Hi all, just seeing if anyone else has had the same.....ordered a 16 pro DT a couple of weeks ago but as of tonight I can no longer see my order on the mysky app and when I try to track online it just says 'oops something has gone wrong'. If no update by morning I'll call Sky. Anyone else had this previously? 

This message was authored by: ZZ_

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

@TomHogan  yes same I ordered the WT 16 Pro Max and my phone isn't showing in the My Sky app. Could this be a glitch or does this mean that it will come soon?

This message was authored by: Caroline3066

Re: Still waiting for a mobile delivery

Hi 

it's a iPhone 16 max pro. No up dates nothing.

This message was authored by: Daniel0210

Re: Still waiting for a mobile delivery

Posted by a Superuser, not a Sky employee. Find out more

@Caroline3066 

Your posts have been added to a thread discussing iPhone 16 orders. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: Daniel0210

Re: Still waiting for a mobile delivery

Posted by a Superuser, not a Sky employee. Find out more

@Caroline3066 
The most up to date information on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (usually DPD) which will have details of your 1 hour delivery time slot. We have no insight into the timescales.

 

There are the usual inevitable delays after the launch of a new iPhone. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: JawadKhan

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

@Callum2407 so good to hear you have finally had an update, this gives me hope! I havent had any updates yes but hopefully very soon.

This message was authored by: Mialilyxx

iPhone 16 pro max delivery

Hey, so I ordered my IPhone 16 pro max, white 256gb on the 26th of September, it said less than 4 week delivery but I still haven't heard any updates. 

Just wondering if anyone else who had ordered around this time have received their phone or atleast an update? 

thanks x 

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