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This discussion topic is read only Discussion topic: Apple iPhone 16 range now available for pre-order on Sky Mobile

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This message was authored by: TanMan22

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

@lauren1210 It's poor form not to update or follow the initial text up - even if it's bad news - but to completely ignore customers is shocking! Ironically, I've just had my Sky bill come through though!

This message was authored by: lauren1210

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

@TanMan22 it's awful it really is and then seeing on here all the lies people have been told 

This message was authored by: Barber

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

Hey I'm new here 

 

I orderd the 16pro max on launch day I got a message saying it will be arriving by last Friday then I got a message saying this Friday 

 

but have heard nothing today first time I have used sky mobile it maybe my last time 

This message was authored by: Strawberrycow

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

@EpicC im sorry but that sumup was spot on 🤣

This message was authored by: lauren1210

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

@Barber fair few of us are in the same boat as you. I was told mine would be delivered on the 20th, then was told the 27th and I've heard nothing today 

This message was authored by: champagneslay

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

@Barber Ssme here, welcome to the group. We'll keep you updated. 

 

They can still dispatch today but not looking good.

 

 

This message was authored by: Krystina304

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

**bleep** stupid **bleep** tod 27th now 31st better if cancelling 

This message was authored by: Titchx3

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

@Barber I'm in the same boat! Spoke to someone earlier and they've said my account and complain have been risen to the manager and I'm now a priority. Told them I had the text a week ago for delivery for today but had nothing in form of communication and all they've said is that the Pro Max for all colours/GB is out of stock and on back order. No date was given as to when we should all receive it though unfortunately 

This message was authored by: champagneslay

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

@Krystina304 @by who?

This message was authored by: buk71

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

i've sent a lengthy email to the CEO, and after 20m the priority team got back to me. having a whatsapp exchange with them now

This message was authored by: peng12

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

@Krystina304 Technically thats not true because the pro maxs state over 4 weeks

This message was authored by: champagneslay

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

but we know there are pro maxes because a load were sent last night😂

This message was authored by: Krystina304

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

Sky I just rang them and they just told me 

This message was authored by: champagneslay

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

@Krystina304 @which model?

This message was authored by: buk71

Re: Apple iPhone 16 range now available for pre-order on Sky Mobile

Neil from Sky's priority team told me Apple only sent them 23k phones but they received over 90K orders. 

 

still doesn't explain us being fed nonsense by reps or being totally left in the dark 

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