Apple iPad 2025 Silver??

[Katie2521]

Hi, 

I called your customer services earlier today as DPD attempted to deliver the above to me which I declined as on 7/11/2025 I called Sky to say my IPhone 17 had stopped working/charging and the gentleman I spoke to said he'd send me the Apple IPad 2025 in Silver as compensation for my phone not working??!! 
No mention of cost to myself?? 
I obviously don't want to pay £255.00 for an IPad that was supposed to be sent to me for free as compensation!! 
I declined the delivery of it and it has been returned to the depot! 
I'm a very unhappy VIP customer of 12 years plus, so will be leaving Sky as soon as I can 😢😡!!

[63johnw]

Hi @Katie2521  are you sure it was sky you were talking to as that sounds like a scam ?

[TimmyBGood]

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@Katie2521 wrote:

I called Sky to say my IPhone 17 had stopped working/charging and the gentleman I spoke to said he'd send me the Apple IPad 2025 in Silver as compensation for my phone not working??!! 

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On reflection, does that really sound credible?

A faulty iPhone 17 would be replaced under warranty as by definition they are all still covered, but it's extremely unlikely that a £300 Apple device is going to be given away.