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Discussion topic: Account syspended

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This message was authored by PaulTrevillion This message was authored by: PaulTrevillion

Account syspended

Hi sky!

 

i recently lost my job with sky, which has affected my ability to pay my bills! Is there anyway I can transfer my fiancé's mobile account to her own account & she pays it herself?

 

kind Regards

paul Trevillion

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Account syspended

Posted by a Superuser, not a Sky employee. Find out more

@PaulTrevillion  no sky won't allow this the phone is in your name so you are liable for the payments 


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This message was authored by caesarome This message was authored by: caesarome

Re: Account syspended

Posted by a Superuser, not a Sky employee. Find out more

@PaulTrevillion 

You can change the payment details but not transfer the name on the account to somebody else.

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Account syspended

Posted by a Superuser, not a Sky employee. Find out more

@PaulTrevillion wrote:

Is there anyway I can transfer my fiancé's mobile account to her own account & she pays it herself?

 


It depends on whether they want to keep their phone number (and whether the SIM is 'out of contract', i.e. past 12 months)

 

If they don't want to keep the number then simply cancel the SIM and they order their own on their own account.

 

Otherwise, it's a very convoluted method of porting the number outside the network and then back to a new account.

I am just another Sky customer and my views are my own
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