@Jacqui48
As we are customers on here we can't see your bills. Have you made an unnecessary manual payment when you have a direct debit or card payment set up?
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
