When I click on 'manage' on my sky mobile account it reverts me back to the phones page. It's been this way for about a year, I have deleted and reinstalled the MySky app, tried different devices, everything and nothing has worked. It shows as it is a linked account, but no mobile bill shown anywhere. Thank you
Posted by a Superuser, not a Sky employee. Find out more
Hi @Rapidscooby to get you some help I have escalated your post to sky so look out for a coloured speech bubble on here inviting you to a private chat.
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I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
Your post has been escalated to the Messaging Team!
▪️ I AM NOT A SKY EMPLOYEE ▪️ [I only provide help on the forum boards so Private/Direct Messaging is switched off] ▪️ Sky customer since 2001 with: Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
As per the post above you have been sent a private message so what was the outcome of this ?
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I have tried different phones and browsers, different computers, the sky app and always get redirected. I have cleared the cache as well, and still no better. I urgently need to access the account to change the spend cap.
I can see this has been raised before but appears to be no resolution. Can anyone help please?
