Discussion topic: Account management
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Message posted on 03 May 2025 02:18 PM
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Account management
When I click on 'manage' on my sky mobile account it reverts me back to the phones page. It's been this way for about a year, I have deleted and reinstalled the MySky app, tried different devices, everything and nothing has worked. It shows as it is a linked account, but no mobile bill shown anywhere.
Thank you
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All Replies
Message posted on 03 May 2025 02:32 PM
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Re: Account management
Hi @Rapidscooby to get you some help I have escalated your post to sky so look out for a coloured speech bubble on here inviting you to a private chat.
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
Message posted on 03 May 2025 02:39 PM
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Re: Account management
Hi there! Thank you for escalating this. We have sent an invite to @Rapidscooby.
Message posted on 03 May 2025 04:17 PM
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Re: Account management
So after 53mins to the call centre and 7 different departments I'm no better off than when I started! Seems like easiest way is to cancel!
Message posted on 03 May 2025 04:19 PM
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Re: Account management
Your post has been escalated to the Messaging Team!
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 03 May 2025 04:20 PM
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Re: Account management
As per the post above you have been sent a private message so what was the outcome of this ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 03 May 2025 08:17 PM
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Re: Account management
They couldn't help, given number of call centre. Results of which are posted above!
🙁
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