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Discussion topic: Account management

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This message was authored by: Rapidscooby

Account management

When I click on 'manage' on my sky mobile account it reverts me back to the phones page. It's been this way for about a year, I have deleted and reinstalled the MySky app, tried different devices, everything and nothing has worked.  It shows as it is a linked account, but no mobile bill shown anywhere.
Thank you 

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This message was authored by: 63johnw

Re: Account management

Posted by a Superuser, not a Sky employee. Find out more

Hi @Rapidscooby  to get you some help I have escalated your post to sky so look out for a coloured speech bubble on here inviting you to a private chat. 

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I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
This message was authored by: Addie15

Re: Account management

Hi there! Thank you for escalating this. We have sent an invite to @Rapidscooby.

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This message was authored by: Rapidscooby

Re: Account management

So after 53mins to the call centre and 7 different departments I'm no better off than when I started! Seems like easiest way is to cancel!

This message was authored by: Daniel0210

Re: Account management

Posted by a Superuser, not a Sky employee. Find out more

@Rapidscooby 

Your post has been escalated to the Messaging Team!


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by: caesarome

Re: Account management

Posted by a Superuser, not a Sky employee. Find out more

@Rapidscooby 

As per the post above you have been sent a private message so what was the outcome of this ?

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This message was authored by: Rapidscooby

Re: Account management

They couldn't help, given number of call centre. Results of which are posted above!

🙁

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