0

Discussion topic: A Purchase I made

Reply
Avatar for mandie1974
Level 1 icon
What's this?
This message was authored by: mandie1974

Message posted on ‎06 Sep 2025 08:23 AM

A Purchase I made

My Daughter was helping me to order a new phone and watch, It would not let her use my 50GB from piggybank and also didnt come with a option to claim the watch. Please can you help me sort this. 

Kind Regards Mandie 

Report post
Post 1 of 3
364 Views
0 Likes
Reply
Reply

All Replies

Avatar for GD1
Level 16 icon
What's this?
Superuser
This message was authored by: GD1

Message posted on ‎06 Sep 2025 09:29 AM - last edited: ‎06 Sep 2025 09:29 AM

Re: A Purchase I made

Posted by a Superuser, not a Sky employee. Find out more

@mandie1974  Which phone did you order?

 

With regards to using piggybank data thats not something the community can help with, if the order has been completed already I doubt Sky will allow any piggybank data to be used retrospectively, it's been a while since Sky allowed exces data to be used as part of the purchase.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Report post
Post 2 of 3
353 Views
0 Likes
Reply
Avatar for Daniel0210
Level 16 icon
What's this?
Superuser
This message was authored by: Daniel0210

Message posted on ‎06 Sep 2025 10:21 AM

Re: A Purchase I made

Posted by a Superuser, not a Sky employee. Find out more

@mandie1974 

I believe the current Piggybank offer is 50GB for a total reduction in price of £10. But as stated above if you've already placed the order it won't be able to be used retrospectively. 

Don't forget if you cancel that order and try again further credit checks would be undertaken. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Report post
Post 3 of 3
339 Views
Reply
Reply