I ve got an iPhone with a SIM card which I upgraded with 5G but I never get it and the 5 G coverage in my area is quite good. It has been a few months I m paying for it and nothing.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile NOTE: I only provide help on the forums and NOT via PM
but unfortunately I never received the 5G even sometimes it's on 3G and my wife s phone which is the same device but with contract she always gets it so why not me ?
I have exactly the same problem. My wife and I have identical Motorola 20 edge pro. I'm on O2 and she is on sky. I activated the 5g add on months ago, but recently she mentioned that she never gets 5g. I checked settings on her phone and everything is the same, except that under preferred network, hers has no option for 5g.
