Discussion topic: 5G

This message was authored by: Bayerjm · ‎17 Dec 2024

I ve got an iPhone with a SIM card which I upgraded with 5G but I never get it and the 5 G coverage in my area is quite good. It has been a few months I m paying for it and nothing.

This message was authored by: Daniel0210 · ‎17 Dec 2024

@Bayerjm wrote:

I m paying for it and nothing.

@Bayerjm

The 5G add-on is free of charge.

https://www.sky.com/help/articles/sky-mobile-5g

▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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This message was authored by: Bayerjm · ‎17 Dec 2024

Ok thanks for your reply

but unfortunately I never received the 5G even sometimes it's on 3G and my wife s phone which is the same device but with contract she always gets it so why not me ?

This message was authored by: 63johnw · ‎17 Dec 2024

Hi @Bayerjm have you activated the 5G add on in the link posted above by @Daniel0210 ?

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Discussion topic: 5G

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