5G issues with new I phone16

[Paul504]

I can't get my new I phone to connect to 5G. Been onto apple support and all is fine with phone they say the issue is with sky. Any help appriciated, I have a physical sim 

[63johnw · Accepted solution]

Hi @Paul504  have you activated the 5G add on ?

https://www.sky.com/help/articles/sky-mobile-5g

[Paul504]

Not sure how to do that?

[Daniel0210]

@Paul504 

Use the link provided by @63johnw Its very easy (paragraph 3). 

[Paul504]

Just checked, all added. 

[63johnw]

Are you saying it was already added or have you just added it now @Paul504  ? 

[Paul504]

Already added thanks