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Discussion topic: 5G connectivity

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Avatar for Budge+sean
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This message was authored by: Budge+sean

Message posted on ‎18 May 2026 07:32 AM

5G connectivity

Do I need to change my SIM card? I have just upgraded my phone to an iPhone 14 plus from iPhone 11 but I can't ever get a 5 g signal even though I am in a strong 5 g coverage area 

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎18 May 2026 07:36 AM

Re: 5G connectivity

Posted by a Superuser, not a Sky employee. Find out more

@Budge+sean 

Have you signed up for it? If your mobile is compatible see this link to add 5G

https://www.sky.com/help/articles/sky-mobile-5g 


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