Discussion topic: 2 sims showing in iPhone settings
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on 28 Aug 2025 09:13 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
2 sims showing in iPhone settings
I've recently switched mobile provider from O2 back to Sky, having been a previous Sky customer. On my iPhone 16 the Mobile Service page shows a 'Primary' sim and my own phone number, but there is also a second 'Mobile Data' line which shows a different number. I don't know where the second number has been generated, but I would assume this came from Sky at some point when I moved back to them and before I ported my number over.
I've tried changing the Mobile Data number to match my actual phone number but although I press 'Save', the number does not change.
There's no physical sim in the phone.
Do I need to contact Sky to get this changed or is there no issue as long as everything is working?
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on 28 Aug 2025 09:43 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: 2 sims showing in iPhone settings
Have a read of this and make sure the primary number is selected:
https://support.apple.com/en-gb/109317
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 28 Aug 2025 09:53 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: 2 sims showing in iPhone settings
Ah.... just spotted that the 'Primary' number says 'O2' at the top of the screen, and the 'Mobile Data' line says 'Sky'....
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page