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Discussion topic: 2 payments taken for Sky mobile account

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DMCATAM
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2 payments taken for Sky mobile account

‎23 May 2024 11:00 AM

made paymenbt to reinstate services but it took it twice can I get one of the payments refunded

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63johnw
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This message was authored by 63johnw This message was authored by: 63johnw

Re: 2 payments taken for Sky mobile account

‎23 May 2024 11:24 AM

Posted by a Superuser, not a Sky employee. Find out more

Hi @DMCATAM  to get you some help I have escalated your post to sky so look out for a coloured speech bubble on here inviting you to a private chat. 





If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.
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DMCATAM
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Re: 2 payments taken for Sky mobile account

‎23 May 2024 11:25 AM

Thank you appreciate your help

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Greenfingers001
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Re: 2 payments taken for Sky mobile account

‎23 May 2024 11:36 AM

Posted by a Sky employee

Thanks for escalating this. We’ve sent @DMCATAM an invite to chat.

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